Data Protection

Safety and Data Protection

We attach great importance to protecting your privacy. You will find detailed information on how we handle your data below.


Collecting, processing and using personal data

You can visit our website without providing any personal information. We only store access data with no personal connection, e.g. the name of your internet service provider or the web page from which you are visiting our website. This data is evaluated solely for the purpose of improving our services, and does not allow any conclusions to be drawn concerning your identity.

Personal data is only collected if you give it to us voluntarily when placing an order or opening a customer account. Under no circumstances is the collected data sold or transmitted to any third party for any other reason. We use the data you provide to process and execute your order and to send you information about articles in our product range.


Data security

Every purchase from our website is processed using the best encryption method commercially available (128-bit Secure Socket Layer). This ensures that your transactions are safe and no information can be forwarded to unauthorised third parties. Specific pages on our website that are encrypted on transmission are identified by the closed lock symbol in your browser’s lower status bar.

We use the data you send us to process and execute your order.

We keep an order history so that we can trace the orders you placed in the past and make you suitable offers where appropriate. We also collect information about the number of “hits” on our website and observe anonymous use patterns so that we can continue making the site more user-friendly. Our website also uses cookies.

During the order process, your personal data is encrypted by SSL (Secure Socket Layer) before being transmitted via the internet. Nobody can guarantee absolute protection, but we protect our website and other systems by implementing technical and organisation measures against the loss, destruction, access, amendment and dissemination of your data by unauthorised persons. Credit card data is not stored but sent directly to our payment service provider, where it is processed. Your customer account can only be accessed by entering your personal password.


Use of cookies

We use cookies on various pages to optimize your visit to our website and to make it possible for you to use certain functions. Cookies are small text files that are stored on your device. Some of the cookies used by us are deleted after the end of the browser session, i.e. after the browser is closed (known as session cookies). Other cookies remain on your device and allow us to recognise your browser when you visit again (persistent cookies). Cookie will not harm your computer and no personally identifiable information is stored from the use of this site. On the basis of cookie technology we merely obtain anonymized information for example on the pages of our shop that were visited, the products that were viewed, etc. Please note that certain cookies may be set the moment you start visiting this website. You can adjust the settings of your browser so that you are notified when cookies are stored, allowing you to decide in each case whether to accept, or to accept in certain cases or to refuse them across the board. (further information about the types of cookies that may be used on this website is set out below) If you do not accept cookies our website may not work fully. Below you will find information on the used cookies and the setting option of your browser.

What cookies do we use on our Website?

Essential Cookies
These cookies are necessary to provide you with services available through Wings for Life Sites and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like shopping baskets and secure customer account pages, would not be possible.

These cookies of our advertising partners, helping to make the Internet offer and our website for you interesting. Therefore cookies from partner companies be stored on your hard drive, when you visit our websites. These are temporary cookies that expire at after the predetermined time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases, even after several years. The cookies of our partner companies do not contain personal data. Data shall be collected only under a user ID pseudonym. This pseudonymous data are not merged at any time with your personal data.

How can I configure the cookie settings on my browser?
Each browser differs in the way he manages the cookie settings. This is described in the Help menu of each browser, which explains how you can change your cookie settings. Depending on your browser, further information can be obtained via the following links:
Internet Explorer™:
Opera™ :


Forwarding personal data

Your data will be forwarded to the dispatch company assigned to deliver your shipment if this is necessary. We will also forward your payment data to the bank assigned to process your payment.


Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and facilitate analysis of your website use. The information generated by the cookie concerning your use of this website is usually sent to a Google server in the USA and stored there.

Your IP address will be recorded but pseudonymised immediately (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible. The data is processed on the basis of the statutory provisions of § 96 (3) TKG (Austrian Telecommunications Act) and Art 6 (1) lit a (approval) and/or f (legitimate interest) of the DSGVO (Austrian General Data Protection Regulation). Our concern within the meaning of the DSGVO (legitimate interests) is to improve our offer and our website. Because our users’ privacy is important, the user data is pseudonymised.

We have concluded a corresponding contract on order data processing with the provider.

You can prevent the cookies from being installed by adjusting your browser settings accordingly; however, please note that if you do so, you may not be able to use all the website functions in full. You can also prevent the data relating to your website use generated by the cookie (incl. your IP address) from being sent to and processed by Google by downloading and installing the browser plug-in available at the following link:

Further information on Google Inc. and Google Analytics can be found at:
Google’s privacy policy can be found at:


image rights

All copyrights remain with the copyright holder and, if indicated, the photographer. Any commercial use (including publication in brochures, use in advertisements on other websites, etc.) of the images, even in modified form (e.g. by image editing programs) is only permitted with the express permission of the copyright holder (please send inquiries by e-mail to

The images may not be used for licensing in any form or for sale to third parties. We would like to point out that the user alone is responsible for the infringement of the above-mentioned rights of use and the resulting claims of the author.


Integration of third-party services and content

It may happen that third party content, such as videos from YouTube, maps from Google Maps or graphics from other websites, is integrated within the Optimo online offer. This always presupposes that the providers of this content perceive the IP address of the users, because without the IP address they cannot send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third party providers store the IP address for statistical purposes, for example. As far as we know, we inform the users about this.


Right to information

You have basic rights to  information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data infringes data protection law or your data privacy rights are violated in any other way, you may lodge a complaint with the supervisory authority. This is the Austrian Data Protection Authority.


Data protection officer

If you have any questions concerning the collection, processing or use of your personal data, about data information, amendment, blocking or deletion or about the withdrawal of your consent to any measures, please contact:

Heitex Hefel GmbH
Harderstraße 74
A – 6923 Lauterach
Tel. +43 – 55 74 / 6 51 15